Welcome To Complaint Management System

You can lodge your complaints by calling
Rly P&T Mobile
42279 2642279 7318009213
Mobile
Total complaints registered
52604
Total complaints pending
1015
Urgent: 50
Minor Repair: 388
Major Repair/ Replacement: 548
Improvement: 2
General Instructions
  1. You can register your complaints through
    • Internet : 24 x 7
    • Smart Mobile Phone: 24 x 7
    • CUG/DOT/Rly Phone : working days from 9.00 hrs. to 17.30 hrs.
    • In case of emergency after office hours, please call concerned IOW.
    • Manual Application : - do-
  2. You will get SMS of complaint no. at your Mobile Phone.
  3. Completion of work will be intimated to you by SMS.
  4. You should give feedback on the job card of artisan who will attend to your complaint.
  5. Mobile App can be downloaded from website dlw.ircms.in
Service commenced from 26th March, 2015
Please add complaints related to your quarter only. Kindly note that your IP Address and/or phone number will be tracked for auditing purposes.
  Source:  IRCMS Last Reviewed on: .